10 reasons why you should choose us

1. Clients come first!

   Let's face it, our client base made up of individuals to large companies are the group of people who have shaped us as a company since our inception, and that's not going to change. Your business matters to us as much as your input does, and we'll always strive to achieve excellence - speak up, and rest assured, you will be listened to.

2. We're a real 24x7 company, and we mean it.

   Unlike many of our competitors who make claims that they are available 24x7, most of them mean that you can submit a support request 24x7, but you won't necessarily receive an answer until the morning. We're different - rest assured that a real person will be on to your case as soon as you ask for our help, and we'll try our best to fix any issues in a timely manner.

3. Ultra reliable hardware & network

   We don't skimp on the important things in life - all of our servers feature quad core Intel processors and at least 4GB RAM, and with a minimum 100MBPS uplink plugged into our awesome high performance fully redundant network. All our servers use hardware RAID1 or RAID10 and SATA disks for performance and redundancy , an in addition to this we back up all data offsite every two hours. Why not try pinging 209.212.146.44 to see just how responsive our Chicago based network really is?

4. Super Software

   From our auto installer which can install and update over 100 different applications such as WordPress, MyBB and PHPBB to our state of the art control panel systems and user accessible offsite backups, you will be in full control of your site.

5. The real deal

   There are lots of web hosting providers out there, but we're different. Unlike many other companies who resell another company's services or hire cheap, unreliable VPSes, we're different - we are in full control of our dedicated servers, and don't skimp on our network or systems. Our state of the art monitoring systems allow us to spot problems within a minute of them occurring, and if it means responding to a server incident at 2AM, then our fully trained techs are up for it.

6. We aren't amateurs

   The Forum Forge may be new to the industry, but we're a subsidiary of a far larger company who have been serving sites since early '08. We're financially stable, we know what we're doing and our staff have people skills - simply put, we're professionals who care about your business.

7. We go the extra mile

   We specialise in hosting communities, so our knowledgeable team is trained to understand your site's needs. From moving your site away from another host to installing/updating web-based software, producing customer-exclusive themes and providing help with your site's code depending on the problem, we'll go the extra mile.

8. We won't promise what we can't give

   Unlike the average “Joe” of web hosting, we don't and won't promise outrageous amounts of disk space and bandwidth which we can't provide. You'll be entitled to your full quota, and you're guaranteed 99.9% uptime - a figure which we intend to attain, month on month. Wondering why we don't offer “unlimited” amounts of disk and bandwidth? Click here to find out »

9. We're flexible

   Let's face it - communities grow, and gradually require more and more complex solutions to handle their ever expanding member bases. We're no stranger to this, and rest assured, we'll be able to handle traffic increases and can provide a range of solutions for your site when they're needed. We even provide low-cost package resource increases when you need a little bit more space or bandwidth if it isn't cost effective for you to move to your next package.

10. We reward our customers

    If you love us like our army of happy customers, we'll reward you for good PR and for referring anyone to us. As a 'thank you', we'll give you 25% of the customer you referred's first subscription payment if they go for our Starter or Jet package, or if they decide to go for our top three packages, we'll give you 50%! That means that you could earn up to $160 (without counting package addons) just by referring someone to us! How's that for generous?

Our brand new quad core Xeon servers are racked in a top-class SAS70 Type II Chicago, IL data center, each featuring 100Mbps connectivity to a low-ping multi-homed sFlow-optimised network. Thanks to this, we can achieve our 99.9% uptime SLA, and your site will perform like no other.

Supported Software

All our servers feature PHP5, Ruby on Rails and MySQL as standard, and we are usually more than happy to tweak our systems to work with your applications on request. We can provide a basic level of technical support for any well documented scripts, including all of those on the list below - even if your app isn't listed or 'supported' below, if you give us a bell then we'll be more than happy to help you out, no matter what you're running.

Application	Works on our servers	Script Installer: Setup/Updates	Script help from our tech team
MyBB
PHPbb
Invision Board
vBulletin
SMF
PunBB
bbPress
BuddyPress
WordPress
Drupal
Mambo
Joomla
Gallery2
CopperMine
ZenPhoto
ModX
OpenX
TikiWiki
MediaWiki
PHPlist
LimeSurvey
CubeCart
ZenCart
OScommerce
Magento
WHMCS
ClientExec
CometChat
LiveZilla

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